IDFC FIRST Bank

IDFC FIRST Bank Hiring For Customer Service Executive Post | Apply Now!

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IDFC FIRST Bank  is currently offering an exciting opportunity for aspiring Customer Service Executives through an off-campus placement drive in Mumbai. This opportunity is open to students from various academic backgrounds. If you are interested and meet the eligibility criteria, please continue reading for more details.

About IDFC FIRST Bank:

IDFC First Bank is an Indian private sector bank formed by the merger of the banking arm of Infrastructure Development Finance Company and Capital First, an Indian non-bank financial institution.

 

IDFC FIRST Bank Recruitment 2024 Overview:

Company Name IDFC FIRST Bank
Post Name Customer Service Executives 
Expected Salary up to ₹20,000/month 
Experience Freshers/Experienced
Job Location Mumbai
Job type  Private Jobs
official Website www.idfcfirstbank.com
Last Date Apply As soon as possible 

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Always read details carefully before applying.

IDFC FIRST Bank Recruitment 2024 All Details:

Job Role & Responsibility

  • Handle incoming calls/emails from customers regarding their accounts.
  • Provide accurate and timely information to customers regarding their accounts, products, and services.
  • Resolve customer inquiries and complaints in a professional and courteous manner.
  • Maintain a high level of customer satisfaction by meeting or exceeding customer expectations.
  • Collaborate with other departments to ensure customer issues are resolved quickly and efficiently.
  • Meet or exceed productivity and quality standards always maintaining TAT.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong problem-solving skills and attention to detail.

Qualifications:

  •  Any Graduation
  • 0 to 2 years of relevant experience.

Skill Requirements:

  • Strong problem solving skills 
  • Attention to detail
  • Customer Acquisition Targets
  • Customer handling
  • Good communication skills.

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IDFC FIRST Bank Selection Process:

The selection process for the IDFC FIRST Bank off campus placement drive typically involves the following stages:

  1. Online Application: Interested candidates should start by submitting their applications through the IDFC FIRST Bank career portal.
  2. Online Test: Shortlisted candidates will be required to take an online test, which may include assessments related to programming, logical reasoning, and technical knowledge.
  3. Technical Interview: Successful test candidates will proceed to a technical interview where they will have the opportunity to showcase their technical skills and problem-solving abilities.
  4. HR Interview: The final stage involves an HR interview to assess cultural fit and communication skills.

How to Apply for IDFC FIRST Bank Recruitment 2024?

To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:

  1. Click on the “click here” button provided below. You will be redirected to the official career page.
  2. Click on “Apply”.
  3. If you have not registered before, create an account.
  4. After registration, log in and fill in the application form with all the necessary details.
  5. Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
  6. Verify that all the details entered are correct.
  7. Submit the application form after verification.

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