Concentrix is currently offering an exciting opportunity for aspiring Representative/ Operations through an off-campus placement drive in Chennai. This opportunity is open to students from various academic backgrounds. If you are interested and meet the eligibility criteria, please continue reading for more details.
About Concentrix :
Concentrix is an IT service management company. It was established in 1983, and the headquarters are in Fremont, California, United States. Christopher Caldwell has been the CEO of the corporation. Per the reports generated in 2020, the total revenue of the organization was 530 crores USD, and the number of employees working in the firm was 290,000+.
Concentrix Recruitment 2023 Overview:
| Company Name | Concentrix |
| Post Name | Representative/ Operations |
| Expected Salary | up to ₹6 LPA |
| Experience | Freshers/Experienced |
| Batch | 2023/22/21/20/19/18/17/16 |
| Job Location | Bhubaneswar |
| Job type | Private Jobs |
| official Website | www. Concentrix.com |
| Last Date | Apply As soon as possible |
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Always read details carefully before applying.
Concentrix Recruitment 2023 All Details:
Job Role & Responsibility
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database.
Qualifications:
- Graduate / Undergraduate in any discipline
Skill Requirements:
- Good communication skills
- Ability to effectively communicate, both written and verballyDependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environmen
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
- Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required.
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Concentrix Selection Process:
The selection process for the Concentrix off-campus placement drive typically involves the following stages:
- Online Application: Interested candidates should start by submitting their applications through the Concentrix career portal.
- Online Test: Shortlisted candidates will be required to take an online test, which may include assessments related to programming, logical reasoning, and technical knowledge.
- Technical Interview: Successful test candidates will proceed to a technical interview where they will have the opportunity to showcase their technical skills and problem-solving abilities.
- HR Interview: The final stage involves an HR interview to assess cultural fit and communication skills.
Please note that the specific details of the Concentrix selection process may vary based on the role, location, and the hiring team’s preferences
How to Apply for Concentrix Recruitment 2023?
To apply for this Off Campus Drive, interested candidates must follow the procedure outlined below:
- Click on the “click here” button provided below. You will be redirected to the official career page.
- Click on “Apply”.
- If you have not registered before, create an account.
- After registration, log in and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Verify that all the details entered are correct.
- Submit the application form after verification.
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